Although we hope you love all your items from Grande Vie, we have a returns policy in place. Please read the returns policy and conditions carefully.
Grande Vie will provide a full refund, size exchange or credit note for all full price items that adhere to the below conditions.
CONDITIONS FOR RETURNS:
- Only items that have not been pressed or otherwise customised may be returned unless there is a fault with the product
- Any returned items must be returned within 10 days of receipt
- Item(s) must be unused, and returned in their original condition
Can I Return My Online Order In-Store?
No, we don’t have any retail store fronts.
Do I have to pay shipping costs for my return?
Yes, you will need to pay for return shipping.
Sale items are final and cannot be returned for a refund or exchange, other than in the event of them being faulty. We recommend choosing carefully to avoid disappointment, so please get in touch if you have questions (firstname.lastname@example.org). Any items returned outside the 10-day return period, or in a condition that indicates being worn or washed in any way, including make-up marks, will not be accepted for return. Grande Vie reserves the right to reject items that do not comply with the above conditions and will return the item to sender.